Privacy Policy
Last updated: October 15, 2026
Citymapia LLC ("we," "us," or "our") operates Citymapia WorkSuite (the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use the Service.
1. Information we collect
Depending on how your organization uses the Service, we may process:
- Account and identity information (name, email, role, authentication identifiers)
- Employment and HR data (attendance, leave, assignments, and related workforce records)
- Usage and audit logs (sign-in activity, actions performed in the system)
- Technical data (device, browser, and security-related metadata)
2. How we use information
We use information to:
- Provide and operate the employee management features you are authorized to use
- Authenticate users and enforce role-based access controls
- Maintain security, troubleshoot issues, and improve reliability
- Meet legal, contractual, and organizational compliance requirements
3. Sharing of information
We do not sell personal information. We may share data with service providers that help us host, secure, or deliver the Service, and when required by law or with your organization's direction.
4. Security
We implement administrative, technical, and organizational measures designed to protect information, including identity integration, access controls, and audit logging. No method of transmission or storage is completely secure.
5. Retention
We retain information for as long as needed to provide the Service and as directed by your organization's policies and applicable law.
6. Your rights
Depending on your location and your organization's policies, you may have rights to access, correct, or request deletion of certain personal information. Contact your organization administrator for workforce data requests.
7. Terms
Use of the Service is also governed by our Terms and Conditions.
8. Contact
For privacy questions, contact your organization administrator or Citymapia LLC.